Free delivery for purchases over $30 dollars

Quality natural dog and cat products delivered to your door

Terms & Conditions

Phone (toll free):

0800 4 DOGGY (0800 4 36449)

Email:

sales@doggydelidirect.co.nz

Freight charges

All orders over $30 are delivered freight free anywhere within mainland New Zealand. Orders under $30 incur a small ($3) freight charge. Please note: a $4 rural delivery surcharge applies to all orders where applicable.

Shipping

We ship orders twice a week on Tuesday's and Thursday's. Orders are shipped once payment is received. If your order is paid for on Thursday afternoon through till Monday night, it will be shipped Tuesday. Orders paid for from Tuesday through to Thursday will be shipped on Thursday.

Privacy & Security

To order from our site you will need to leave your contact details, we store this information for our own use and will not forward details without your approval. When completing an order your credit card details are not stored by us. All payment processing is securely handled by Payment Express.

Returns & Refunds

We pride ourselves on providing quality products. If there are any problems with your purchase you are welcome to return it to us within 14 days of purchase for a complete refund or exchange.

Please send returns or exchanges to:

Doggy Deli Direct
86A Highden Rd
RD1
Te Awamutu 3879

Please provide your contact details along with a brief explanation as to why the product did not meet your expectation. This will help us rectify any problems or concerns.

Doggy Deli Direct and Kitty Café – dedicated to providing the very best for your four-legged friends.